Returns, refunds and exchanges

We offer an exchange or refund on items within 28 days of the date you placed your order. To return an item to us please:

Step 1
Print and complete the returns form. If you don’t have a printer, please include the following information written clearly on a piece of paper:

• Name
• Address
• Email address
• Phone number
• What you would like to do (refund or exchange)

Step 2
Package up your order safely, including the returns form.

Step 3
Post it to us at:

You will need to pay the cost of return postage, but we will send exchanges back free of charge. We recommend sending it recorded/tracked.

Step 4
We’ll let you know when it arrives and update you on your refund or exchange.

If you have any questions or need assistance, please don’t hesitate to get in touch on +44 (0)1872 863304 or hello@bjsherriff.com

View our full T&Cs

We very rarely have apparel returned to us as faulty – our machinists really are sewing specialists, some with over 30 years experience, and each garment is thoroughly checked before sending.

However, if you receive a garment that isn’t up to our exacting standards, please let us know straight away on +44 (0)1872 863304 or hello@bjsherriff.com and we will fix it for you.

We will ask you to send back the faulty garment and will refund the cost of return postage.

To send it back, please could you:

Step 1
Print and complete the returns form. If you don’t have a printer, please include the following information written clearly on a piece of paper:

• Name
• Address
• Email address
• Phone number

Step 2
Package up your order safely, including the returns form.

Step 3
Post it to us at:

We recommend tracked/recorded.

Step 4
We’ll let you know when it arrives and update you on your refund or exchange.

View our full T&Cs